Policies

Booking Terms & House Rules

Reservation Policy & Minimum Stay

Minimum Stay Requirement: This property is intended for extended stays and long-stay guests, with a strict minimum reservation requirement of 15 consecutive nights.

Booking Confirmation: Inquiries submitted through the website are subject to availability verification and written confirmation. Reservations are officially confirmed once the deposit or agreed payment is received and processed.

Payment & Pricing Terms

Rates & Currency: All rates are quoted in Euros (€) and include local taxes and standard utilities (electricity, water, high-speed Wi-Fi), unless otherwise specified in individual extended rental agreements.

Payment Schedule: A booking deposit is required at the time of reservation. The remaining balance must be cleared prior to check-in according to the terms provided during the booking process through our direct booking engine (Smoobu).

Cancellation & Refund Policy

Cancellation Notice: Guests may cancel their reservation with a full or partial refund depending on the advance notice given relative to the scheduled check-in date. Detailed cancellation windows are specified during the online check-out process.

No-Shows & Early Departure: Unannounced no-shows or early departures prior to the agreed check-out date are non-refundable.

Check-In, Check-Out & House Rules

Check-In / Check-Out Times: Standard check-in starts at 15:00 CET, and check-out is required by 11:00 CET on the day of departure. Custom check-in times for extended stays can be arranged upon request.

Guest Identification & Registration: In compliance with Spanish regulations for holiday rental accommodations, all guests must provide valid government-issued photo identification (Passport or ID card) prior to or upon arrival for legal registration with local authorities.

Use of Property: The apartment is for non-smoking residential stay only. Parties, loud events, sub-letting, and commercial activities are strictly prohibited. Respect for community quiet hours (23:00 - 08:00) is required.

Security Deposit & Damages

Guests are responsible for maintaining the property and its contents in good condition. A refundable security deposit may be collected prior to check-in to cover potential damages, severe rule breaches, or excessive cleaning requirements.